Legal

Privacy Policy

Effective Date: [INSERT EFFECTIVE DATE]

This Privacy Policy explains how AEON Tools (“AEON,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you access our website, create an account, browse our public pages, purchase subscriptions, or use our platform and tools.

1. Scope

This Privacy Policy applies to information collected through the AEON website, store, account pages, sign-in and sign-up flows, subscriptions, and the tools, services, and features made available through the platform.

2. Information We Collect

We may collect the following categories of personal information:

Account and authentication information

When you create an account or sign in, we may collect your name, email address, login credentials, and authentication identifiers. If you sign in using a third-party provider such as Google, we may receive profile and account information associated with that provider, subject to the permissions you grant.

Subscription and billing information

When you purchase access to hubs or tools, billing and payment-related information may be processed by our payment processor. We may receive subscription status, transaction metadata, customer identifiers, billing country, and limited payment method details such as card brand or last four digits, but we do not intend to store full payment card numbers on AEON servers.

Tool usage and submitted content

We may collect the information you submit into our tools, such as naming conventions, UTM structures, campaign frameworks, analytics references, uploaded inputs, exported outputs, settings, and workflow-related content, to the extent necessary to provide the service.

Device, browser, and log information

We and our service providers may automatically collect technical information such as IP address, browser type, device type, operating system, referring URLs, approximate location inferred from IP, request metadata, timestamps, pages viewed, and activity logs for security, reliability, and operational purposes.

Communications and support information

If you contact us, request support, or otherwise communicate with us, we may collect your name, email address, message contents, attachments, and related correspondence records.

3. How We Use Information

We may use personal information to:

  • provide, maintain, and improve AEON and its tools;
  • create and manage accounts, sessions, and authentication;
  • process subscriptions, billing, and related account access;
  • display, save, export, and manage user-created workflows and tool data;
  • secure the platform, detect abuse, and prevent fraud;
  • monitor reliability, debug issues, and maintain service operations;
  • respond to support requests and communicate with users;
  • comply with legal obligations and enforce our terms.

4. Authentication

AEON may allow users to sign in using email and password and third-party sign-in providers such as Google. When you choose a third-party login option, we may receive information from that provider as permitted by the provider and your account settings. Your use of third-party sign-in services is also subject to that provider’s own terms and privacy practices.

5. Payments and Billing

Payments, subscriptions, and billing functionality may be processed by third-party payment providers. Those providers may collect and process personal information necessary to complete transactions, prevent fraud, manage subscriptions, and comply with legal obligations. We may receive transaction metadata and subscription status from those providers to manage your access to AEON, but we do not intend to store full payment card details on AEON systems.

6. Cookies and Similar Technologies

AEON may use cookies, local storage, and similar technologies to enable authentication, maintain sessions, remember preferences, support security, and improve platform functionality. We may also use service-provider technologies related to hosting, billing, and authentication. If we later add analytics, advertising, or non-essential cookies, this Privacy Policy and any applicable consent mechanisms should be updated accordingly.

7. How We Share Information

We may disclose personal information:

  • to vendors and service providers that help us operate AEON, including hosting, infrastructure, authentication, and billing providers;
  • to comply with applicable law, regulation, legal process, or enforceable governmental request;
  • to protect the rights, property, or safety of AEON, our users, or others;
  • in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar transaction; or
  • with your direction or consent.

We do not state here that AEON “sells” personal information, because that representation should only be made if it is factually accurate based on your actual practices and applicable law.

8. Data Retention

We retain personal information for as long as reasonably necessary to provide the platform, maintain your account, process subscriptions, preserve security and business records, resolve disputes, enforce agreements, and comply with legal obligations. Retention periods may vary depending on the type of information and the purpose for which it was collected.

9. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no system can be guaranteed to be completely secure, and you use the service at your own risk.

10. International Data Processing

AEON and its service providers may process information in countries other than the country in which you reside. Where required by law, additional safeguards or contractual mechanisms may be used for cross-border data transfers.

11. Your Rights and Choices

Depending on your location and applicable law, you may have rights relating to your personal information, such as the right to request access, correction, deletion, restriction, objection, portability, or withdrawal of consent where consent is the legal basis for processing. You may also have rights to opt out of certain uses of personal information where required by law.

To exercise privacy rights, contact us using the contact details below. We may need to verify your identity before processing your request.

12. Children’s Privacy

AEON is not directed to children under 13, and we do not intend to knowingly collect personal information from children under 13. If you believe a child has provided personal information through AEON, contact us so we can review and take appropriate action.

13. Third-Party Services and Links

AEON may rely on third-party services or link to third-party websites, products, or content. We are not responsible for the privacy practices of third parties, and you should review their applicable privacy notices and terms before using those services.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technology, legal requirements, or platform features. When we do, we will update the effective date above and post the revised version on this page.

15. Contact Us

For privacy-related questions or requests, contact:

[INSERT LEGAL ENTITY NAME]

[INSERT CONTACT EMAIL]

[INSERT BUSINESS MAILING ADDRESS, IF APPLICABLE]